Privacy Policy & Child Governance
At VedhamRoots, we believe sacred knowledge begins with sacred trust. We maintain the highest standards of transparency, parental consent, and data encryption to safeguard our students and global families across 8 countries.
domain 1. Introduction & Entity Scope
Welcome to VedhamRoots ("we", "us", "our", or "the Academy"). VedhamRoots is an educational institution and cultural academy rooted in authentic Vedic tradition, Sanskrit pedagogy, epic literature, and character refinement for children, youth, and global families.
Our registered administrative studio and Bengaluru campus is situated at No 260/55, Vedhamroots, Utthari, Badekatte, Kaggalipura Post, Kanakapura Road, Bengaluru, Karnataka 560082, India. This Privacy Policy governs all digital touchpoints operated by VedhamRoots, including our official website (vedhamroots.com), student enrollment systems, WhatsApp broadcast advisory desks, and live online classroom interactions across all 6 core programs.
We do not sell, rent, monetize, or broker student or parental data to any commercial advertisers, third-party lead generators, or data brokers. All personal information collected is utilized solely to facilitate genuine educational mentorship, batch scheduling, and cultural learning.
child_care 2. Children's Privacy & Parental Consent Governance
Because our live interactive micro-batches are primarily designed for young learners aged 4 to 16, protecting child privacy is foundational to our operations. We operate in strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act India), the Children's Online Privacy Protection Act (COPPA - USA), and applicable international child data protection principles (GDPR-K).
We never allow minors under the age of 18 to register independently. All registrations, batch enrollments, trial bookings, and payment authorizations must be completed by a parent or verified legal guardian.
We strictly forbid targeted behavioral profiling or contextual advertising targeted toward children. No advertising trackers are deployed inside our virtual learning environments.
inventory 3. Information We Collect
We only gather information that is directly necessary to process admissions, deliver personalized live pedagogy, manage batch timings across global time zones, and communicate academic progress:
| Category | Data Points Collected | Purpose & Necessity |
|---|---|---|
| Parent / Guardian Data | Full legal name, email address, primary WhatsApp/phone number, residential city, country, and time zone. | Official communications, batch schedule updates, invoices, emergency contact, and progress reports. |
| Student Learner Profile | Child's first name / nickname, age / grade, preferred program (e.g. Shloka Chanting, Gita, Art & Craft), prior language familiarity, and learning goals. | Assigning micro-batches (1:4 ratio) with age-matched peers and calibrating pedagogical pacing. |
| Transactional Records | Course fee tier, transaction ID, payment gateway reference, date of enrollment, and billing address. | Tax compliance, invoicing, refund reconciliation, and admissions auditing. |
| Technical & Analytics Data | IP address, browser user-agent, device type, approximate geographic region, page view duration, and referral source. | Ensuring website uptime, optimizing loading speeds across global CDNs, and debugging navigation errors. |
psychology 4. How We Use Collected Information
All data entrusted to VedhamRoots is processed lawfully under legitimate educational interests and parental contract execution:
- check_circle Live Virtual Cohort Delivery: Coordinating live video links (Zoom / Google Meet), admitting students to micro-batches, and providing live teacher feedback.
- check_circle Admissions & Academic Guidance: Sending WhatsApp batch notifications, reminders, syllabus sheets, and Devanagari pronunciation audio guides.
- check_circle Assessment & Certification: Evaluating recitation accuracy, tracking milestone completion, and issuing authenticated certificates of completion.
- check_circle Customer Support & Helpdesk: Responding to parental inquiries, batch rescheduling requests, holiday adjustments, and fee receipts.
videocam 5. Virtual Classroom Safety & Media Release Protocol
Our classes are conducted via encrypted enterprise virtual classroom infrastructure with mandatory mentor supervision. We enforce rigorous classroom security measures:
- shield Password-Protected Waiting Rooms: Only pre-registered students with verified guardian emails are admitted by the instructor.
- shield Rigorous Faculty Vetting: All VedhamRoots acharyas and mentors undergo identity verification, background checks, and child pedagogy training.
- shield Strict Media Policy: Session recordings for revision or missed classes are shared privately with enrolled guardians only. We never publish child faces, audio, or classroom snippets to social media without explicit, written parental release.
payments 6. Payment Security & Financial Data Handling
VedhamRoots prioritizes financial safety. We do not process or store raw payment card data (credit card numbers, debit card PINs, CVV codes, or UPI passwords) on our internal web servers.
All online transactions are tokenized and processed through Tier-1, PCI-DSS Level 1 compliant payment gateways (such as Razorpay, Stripe, or standard bank-grade UPI/NetBanking channels) equipped with 256-bit SSL encryption and dual-factor authentication (3D Secure).
share_off 7. Third-Party Sharing & Data Disclosures
VedhamRoots shares data only with vetted infrastructure partners who assist in the essential execution of our services under strict non-disclosure obligations:
- hub Virtual Video Infrastructure: Enterprise Zoom / Google Workspace for encrypted live video rendering.
- hub Messaging & Notifications: WhatsApp Business API and transactional SMTP providers for class schedules, attendance alerts, and payment receipts.
- hub Legal & Regulatory Authorities: We may disclose information only if strictly mandated by valid legal court orders, government law enforcement subpoenas, or applicable Indian statutory laws.
cloud_done 8. Data Retention, Storage & Encryption
All digital records are stored on secure cloud servers protected by firewalls, access tokenization, and industry-standard AES-256 encryption at rest and in transit.
We retain student academic history, certificates, and billing records for as long as the child maintains an active enrollment or as required by statutory taxation and accounting requirements in India (typically 7 years). Parents may request early deletion of personal communication logs at any time.
cookie 9. Cookie Policy & Analytics Tracking
Our website utilizes minimal, essential session cookies and standard web analytics (e.g., Google Analytics 4) to understand aggregated traffic patterns, measure page load performance, and preserve user preferences (such as selected batch filters).
You can configure your browser to reject cookies or alert you when cookies are placed. Disabling standard cookies will not impair your ability to browse curriculum details or contact admissions.
gavel 10. Parental Rights & Data Control Options
Under the DPDP Act 2023 and global privacy frameworks, parents and legal guardians maintain comprehensive control over their family's data:
Parents may request a full copy of the personal information and learning records stored regarding their child at any time.
Update or rectify inaccurate contact details, time zone specifications, phone numbers, or learner milestones.
Request permanent deletion of student profiles, WhatsApp communication history, and parent records upon course completion.
Opt-out of non-essential academic newsletters or event broadcasts with a single click or WhatsApp reply.
contact_phone 11. Grievance Redressal Officer & Contact Information
In compliance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, VedhamRoots has designated a dedicated Grievance Officer for data protection and child safety inquiries:
- account_circle Grievance Officer: Academic & Legal Compliance Directorate, VedhamRoots
- location_on Physical Address: No 260/55, Vedhamroots, Utthari, Badekatte, Kaggalipura Post, Kanakapura Road, Bengaluru - 560082, Karnataka, India
- mail Official Email: vedhamroots@gmail.com
- call Direct Phone / WhatsApp: +91 97431 17086
- schedule Resolution Timeline: Inquiries are acknowledged within 24 business hours and fully addressed within 7 business days.
verified_user The VedhamRoots Data Trust Commitment
We honor the ancient tradition of Vidya Dana — where learning is sacred and every student is guided with pure intent. Your family’s privacy and peace of mind will always remain our highest institutional commitment.